Alan was very helpful from beginning to end - incredibly approachable and I felt that he was working for both myself and the vendor from beginning to end.
Alan was very accommodating in allowing me to come along for multiple viewings so that I could show the property to friends and family, and have preliminary meetings with builders.
My only complaint would be that there was a large outstanding debt on both the Gas and Electric keys, which I initially had to front with my own money. I managed to claim that money back through British Gas, but it involved a lengthy phone conversation, and it would have been more convenient if the debt had been sorted out in advance.
Overall I was very impressed with the service and would recommend Hackney Homefinders to other buyers.