We experienced terrible plumbing in our flat. Zahid was always quick to reply to emails and very efficient in dealing with any of these problems that we had. Even if something wasn't necessarily part of his remit, he was always quick to help out. Homefinders is an expensive agency to deal with and I wouldn't rate the company as excellent, but I think Zahid is excellent and he has provided a great service which I always really appreciated. I hope Homefinders appreciate him too!